Privacy Policy

What Does this Privacy Policy Cover?

This privacy policy covers our use of your personal information which is collected through or in connection with this site. For the purposes of this policy, "this site" means the Valves.co.uk web site, which may link to other Oliver web sites.

Other Oliver web sites may contain privacy policies which are different from this privacy policy. This privacy policy relates to the Valves.co.uk web site. On your journey around the Oliver web sites please check the privacy policy of each web site which you visit and do not assume that this privacy policy applies to all Oliver web sites.

Who is Responsible for the Personal Information Collected on this Site?

Oliver Valves Limited, Oliver Valvetek Limited and Oliver Twinsafe Limited collectively control the personal data collected on this site.
Information Collection and Use
We collect and use personal information (including name, address, telephone number and email) in order to:
·    Respond to queries or requests submitted by you.
·    Process orders or applications submitted by you.
·    Administer or otherwise carry out our obligations in relation to any agreement you have with us.
·    Anticipate and resolve problems with any goods or services supplied to you.
·    Create products or services that may meet your needs.
Providing You with Additional Information and Sharing Your Information
From time to time we would like to use your personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below unless you have positively consented to us using your information in this way when submitting the information or later and have not subsequently opted out. Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.

From time to time we would like to use the information you supply to us for:

·    Market research and tracking of sales data.
·    Informing you about our products and services, this may include contacting you by telephone.
·    Giving the information to Oliver affiliate offices and companies, which may be located outside the EEA, to enable them to send you information which may be of interest to you.

Use of Your Information by Affiliates

This site and the services offered on this site may be transferred to one of our affiliated companies in the future either as part of a group restructuring or otherwise. We may therefore transfer your personal information to any affiliated company that in the future owns or operates this site or the services available on this site but such company shall use your personal information in accordance with this privacy policy at all times.

The Use of Cookies

The use of cookies is limited to verifying logged in users.

Forums, Notice Boards and Blogs

We may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through any forums, notice board, blogs etc on this site. Please be careful about what personal information you disclose in this way.

Keeping Your Records Accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your personal information submitted to other web sites

We cannot be responsible for the privacy policies and practices of other web sites even if:
·    You accessed the third party web site using links from our web site;
or
·    You linked to our web site from a third party web site.
We recommend that you check the policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.

Will this privacy policy change?

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

How can you contact us?

If at any time you would like to contact us about our privacy policy, you can do so by emailing us at webmaster@valves.co.uk